Official portal · Office of Financial Conduct
TCR
Consumer portal

Your complaints.
One secure portal.

Sign in to lodge complaints, upload supporting documents, and follow every stage of your case with licensed financial institutions supervised by the OFC.

  • Lodge and track complaints against licensed financial institutions.
  • Secure document upload and encrypted case correspondence.
  • Real-time status updates from the Office of Financial Conduct.

OFC staff and institutions should use the staff sign-in.

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